tag:blogger.com,1999:blog-5374139839653071325.post4977268119378516051..comments2023-11-02T00:32:55.604-07:00Comments on Views on Healthcare Quality: Ideas for improving patient services in hospitals - 2Unknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5374139839653071325.post-7529368092218658252012-06-18T08:10:41.588-07:002012-06-18T08:10:41.588-07:00Very well suggested Tridip. If one observes, patie...Very well suggested Tridip. If one observes, patients and their attenders spend a lot of their time waiting in the hospital's various sections like OPDs, pharmacies, diagnostics, wards etc. and it's a good opportunity to create a meaningful interaction with the people. Unfortunately, most hospitals lack this vision and are very focused on one aspect - treating the sick!iKurehttps://www.blogger.com/profile/15017484610550621874noreply@blogger.comtag:blogger.com,1999:blog-5374139839653071325.post-64495667914110214842012-06-16T04:07:53.629-07:002012-06-16T04:07:53.629-07:00I like it how you have picked up something so simp...I like it how you have picked up something so simple yet very much overlooked problem in a hospital setting. This sort of problem, like you have discussed, not only results in a verbal wrath of the patients but also hammers the hospitals image on handling "patients at their worst" [ which by all means is due to the reason for which they have visited the hospital for]. It is almost an everyday scenario where at-least 2 out of 5 patients at a hospital has this sort of problems and i very much agree with your solution of educating the patients or their attendants meanwhile waiting for a consult but however i would also like to suggest that a hospital conducts weekly or daily "awareness-sessions" for the IPD attendants [where the problem seems to be more highlighted] because when the attendants are not being allowed to visit his/her patient after the visiting hours that is where one can tap the time and space to do such a thing. And the most wonderful part is that these "awareness-meetings" can be also used to communicate various other things/matters that are of relevance to the hospital and it's stakeholders.Anonymoushttps://www.blogger.com/profile/04205182231566418753noreply@blogger.com