What is Quality? I keep bugging
participants during my training sessions on NABH Quality Management System with
this question and their answers vary a lot. Well, I found a great answer online
today which I found to be the best.
This video, developed by CQI (Chartered Quality Institute),
is a superb way to understand Quality in action. Incidentally, CQI also stands
for Continuous Quality Improvement!
This 4-minutes video below can be
a life-changing experience for some.
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