Saturday, 28 July 2012

The Handy Guide To Quality – Chartered Quality Institute

What is Quality? I keep bugging participants during my training sessions on NABH Quality Management System with this question and their answers vary a lot. Well, I found a great answer online today which I found to be the best.

This video, developed by CQI (Chartered Quality Institute), is a superb way to understand Quality in action. Incidentally, CQI also stands for Continuous Quality Improvement!

This 4-minutes video below can be a life-changing experience for some.

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